It is important to understand that evaluation comes in many forms. Evaluation a systematic process employed to evaluate the efficacy and effectiveness of implemented solutions. Evaluation is also embedded throughout our methodology acting as a compass to ensure we maintain the correct focus, priority and to ensure each step in the process is providing value-add to our clients.
Post-implementation evaluation of selected solutions measures the impact of solutions, what worked, what didn’t work, and encourages continuous improvement.
Various evaluation types are used throughout our approach including, formative evaluation, summative evaluation and the employment of Kirkpatrick's 4 levels of evaluation.